Privacy Policy
Effective date: 5 November 2026
CashLume is a financial recordkeeping and business management application operated by FAAM Technology LLC ("we," "us," or "our"). This policy explains how we handle information when you use CashLume and its connected services.
For privacy questions, access requests, or deletion requests, email hello@faamtech.com.
1. Information we collect
- Account information: Names, email addresses, organization details, authentication information, and preferences.
- Financial and business records: Transactions, account details, balances, invoices, expenses, statements, attachments, and information you or authorized workspace users provide.
- Connected account information: Data you authorize us to receive from integrations such as Google.
- Technical information: IP addresses, browser and device information, session information, and operational or security logs.
- Support communications: Information you provide when requesting assistance.
Provide records and connect accounts only when you have authority to do so.
2. Google and Gmail access
Connecting Gmail is optional. CashLume requests basic Google account identity information and read-only Gmail access. We use this access to identify your mailbox, find bank alerts from configured senders within scan periods, extract relevant transaction details, and display pending items for your review.
We process your Google account identifier and email address, message identifiers, sender information, subjects, message content, timestamps, and extracted transaction details. We store authorization tokens to maintain the connection, relevant imported email evidence and extracted records, and sync checkpoints to track progress and prevent duplicate imports.
Google's read-only Gmail permission allows mailbox-wide reading. CashLume's sender and date filters limit its processing; they do not narrow Google's authorization scope. CashLume's Gmail integration does not request permission to send, modify, or delete emails. Extracted bank alerts are presented for review before ledger posting.
3. How we use information
We use information to operate CashLume; authenticate users; manage workspace access; process records and authorized integrations; display transactions and reports; maintain sync progress; respond to support requests; investigate errors and misuse; secure the service; and meet applicable legal obligations.
4. Google user data and Limited Use
CashLume's use and transfer of information received through Google APIs adheres to the Google API Services User Data Policy and the applicable Google Workspace API user data policies, including their Limited Use requirements.
We use Google user data only to provide or improve the user-facing features described in this policy. We do not sell Google user data, use it for advertising, or use it to train general-purpose artificial intelligence or machine-learning models.
Human access to Google user data is restricted to circumstances permitted by Google's policies, such as your affirmative consent to view specific information, necessary security investigations, compliance with applicable law, or permitted internal operations involving aggregated and anonymized information.
5. Information sharing
Information may be accessible to workspace users authorized by you or your organization. We may share information with hosting, infrastructure, and other service providers where necessary to deliver and secure CashLume, subject to appropriate confidentiality and data protection obligations.
We may also disclose information where required by law, to respond to valid legal process, or where necessary to address fraud or security threats. Information may be transferred as part of a business restructuring or transfer, subject to applicable law and continuing privacy protections. Sharing of Google user data remains subject to Google's applicable Limited Use requirements.
6. Storage and security
We use technical and organizational safeguards designed to protect information, including access controls and encryption for stored Gmail authorization tokens and email evidence. No system can guarantee complete security. Protect your login credentials and grant workspace access carefully.
Information may be processed in countries where we or our service providers operate. Where required, we apply appropriate safeguards for international transfers.
7. Retention and deletion
We retain information for as long as reasonably necessary to provide the service, maintain your records, meet legal obligations, resolve disputes, and protect the service.
Disconnecting Gmail stops future access through that connection and removes its authorization token from the active connection record. It does not automatically delete previously imported alerts, extracted information, or ledger records. Sync checkpoints may remain so reconnecting the same account can resume scanning.
To request deletion of your account, imported Gmail data, or other associated personal information, email hello@faamtech.com. We verify your identity and authority, then assess and fulfill requests under applicable law. Information may be retained where legally required or necessary for legitimate security purposes. Backup copies may remain until they expire through our backup retention process.
8. Your choices and rights
You may choose whether to connect Gmail, disconnect it within CashLume, or revoke access through your Google Account connections. Revoking access does not automatically delete information already imported into CashLume.
Depending on applicable law, you may request access, correction, export, restriction, or deletion of your personal information, object to certain processing, withdraw consent where processing relies on it, or complain to a competent data protection authority. Contact us at the email below. If your organization controls your workspace, some requests may need to be directed to its administrator.
9. Cookies and browser storage
CashLume uses cookies and browser storage for authentication, session security, and remembering preferences. Blocking essential cookies may prevent features from working.
10. Children
CashLume is intended for adults and authorized business users. It is not directed to children, and we do not knowingly collect children's personal information.
11. Changes and contact
We may update this policy as the service or our obligations change. We will publish an updated effective date and provide additional notice where required.
FAAM Technology LLC
Privacy and support: hello@faamtech.com
